Privacy Policy 7j77 – Protection
Your Personal Data

To provide you with a secure, seamless, and quality service, 7j77 collects several categories of personal information. All data collection is carried out lawfully, fairly, and transparently in accordance with PDPA 2010.

a) Information you provide directly:

• Full name, date of birth, gender, and ID card or passport number.
• Email address, phone number, and residential address.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as a copy of your ID card and utility bill.
• Your game preferences and account settings.

b) Information collected automatically:

• IP address, device type, operating system, and web browser used.
• Session data and activity logs while you use the platform.
• Geolocation information (state or region only, not precise location).
• Technical performance data for platform improvements.

c) Information from third-party sources:

• Identity verification information from an approved KYC body.
• Compliance data from anti-money laundering (AML) agencies.

Collected data is used responsibly and only for lawful purposes. 7j77 uses your information in the following contexts:

• Account management: Creating, verifying, and maintaining your account securely.
• Transaction processing: Ensuring deposits and withdrawals are processed quickly and securely to the correct account.
• KYC & AML Compliance: Verifying user identity and fulfilling anti-money laundering obligations as required by Malaysian law.
• Platform security: Detecting and preventing fraudulent activity, unauthorised access, and system abuse.
• Customer support: Enabling the 7j77 support team to assist you more effectively when needed.
• Service improvements: Analysing usage patterns to improve the platform's interface, speed, and overall quality.
• Service communications: Sending important notifications related to your account, transactions, and platform updates.
• Marketing (with consent): Sending you information about promotions, bonuses, and special offers that may interest you — only if you have given your consent.

7j77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, we may share your data with certain parties under very limited circumstances:

• Licensed payment processors: To enable deposit and withdrawal transactions to be processed securely.
• KYC service providers: To fulfil identity verification requirements mandated by law.
• Third-party game providers: Minimum data required to run Live Casino or slot games from external providers.
• Legal authorities: When required by law or a valid court order in Malaysia.
• Auditors and consultants: For compliance, financial audit, or legal advisory purposes — subject to strict confidentiality agreements.

All third-party partners who receive 7j77 user data are required to comply with equivalent privacy policies and are not permitted to use that data for any other purpose.

The 7j77 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us identify the most visited pages and improve the user experience.
• Functional Cookies: Remembering your preferences such as language, display settings, and game preferences to provide a more personalised experience.
• Marketing Cookies (with consent): Used to display offers and promotions relevant to your interests — activated only with your consent.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

7j77 invests seriously in security infrastructure to protect your personal data from unauthorised access, loss, misuse, or alteration. The security measures we implement include:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
• Stored data encryption using AES-256 standards.
• Two-factor authentication (2FA) is available for all user accounts.
• Round-the-clock security monitoring, 24 hours a day, 7 days a week, by our cybersecurity team.
• Periodic security audits conducted by independent, certified third parties.
• Strict internal access controls — only authorised personnel may access user data.
• An active intrusion detection system (IDS) to identify real-time threats.

Under Malaysia's PDPA and 7j77's internal policies, you hold the following rights regarding your personal data:

To exercise any of the above rights, please contact the 7j77 privacy team via email at [email protected]. We will process your request within 21 business days.

7j77 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements.

• Active account data: Retained for the duration of your active account period on 7j77.
• KYC & Transaction Data: Retained for a minimum of 5 years after account closure in accordance with Malaysia's AML legal requirements.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Anonymised analytics data: May be retained for a longer period as it does not contain information that can directly identify you.

When data is no longer needed and there is no legal obligation to retain it, 7j77 will delete or anonymise the data using secure and irreversible methods.

The 7j77 platform is strictly for individuals who are of age 18 and above. We do not intentionally collect, store, or process personal data from children or minors below the stipulated age.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

The 7j77 platform may contain links to websites or services of third-party game providers. Please note that this Privacy Policy applies solely to the 7j77 platform.

When you click on links to external sites or play games developed by third-party providers, their privacy practices may differ from those of 7j77. We recommend that you review the privacy policy of each site you visit separately.

7j77 is not responsible for the privacy practices or content of third-party websites that may be accessible through our platform.

7j77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments.

When significant changes occur, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending notifications to your registered email address about important changes.
• Displaying a clear notice in key sections of the platform for at least 14 days.

Your continued use of the 7j77 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.

If you have any questions, concerns, or wish to exercise your privacy rights, the 7j77 privacy team is ready to assist you.